The United States of America is the third most populous country of the world located in the Northern part of America with Washington DC as the capital city. It has fifty states and other federal territories. It has one of the best economy of the world with open arms to immigrants from all over the globe.
Job Description
We have multiple job openings for dedicated, talented, and suitably qualified individuals who are interested in working as Front Desk Agents in the country. They’ll be required to have exceptional customer service skills, able to thrive in a fast-paced environment and have good physical stamina.
As a front desk agent, you’ll coordinate the effective welcoming and greeting of guests on entering the establishment. You’ll also be required to handle the effective answering and responding to guests requests, concerns and inquiries
Job Duties and Responsibilities
- Welcoming and greeting of customers on entering the establishment
- Address guests complaint, inquiries, and concerns
- Receive and process incoming calls and mails
- Handle the check-in and check-out of guests
- Coordinate the effective assigning of rooms to guests
- Take charge of guests bookings and reservations
- Receive and process guests payment through credit card or cash
- Perform diligently all other assigned tasks
Job skills and Requirements
- High school diploma
- Exceptional customer service skills
- Friendly and approachable demeanor
- Able to work in a fast-paced environment
- Capable of performing repetitive tasks
- Able to handle heavy loads
- Good physical stamina
- Good communication skills
- Must have good hand eye coordination skills
- Pay strong attention to details
- Impeccable interpersonal skills
Job Benefits
- Health insurance
- Employees discount